Paid prioritization: Some ISPs prioritize certain services over others and allocate greater bandwidth when you use them.You can always monitor your data usage by logging in to your broadband account. If you notice sluggish speeds towards the end of the month – you’ve probably gone over your data cap. Data caps: Some ISPs limit how much high-speed data you can use per month.Due to the nature of online entertainment, many ISPs simply can’t keep up with constant 4K streaming or gaming. Some ISPs can’t uphold the promises made when you originally made the contract – super fast internet with unlimited data is expensive to provide for everyone. Network congestion: Heavy bandwidth usage may slow down internet traffic for other users in the same area, so ISPs try to curb traffic for those engaging in bandwidth-heavy activities.ISPs can throttle your bandwidth for the following reasons: ISPs can see what websites you visit and, depending on that information, they can decide whether to throttle your connection or not. Furthermore, if you canceled your cell phone service after having your “unlimited” data throttled, you may be able to recover compensation for any early contract termination fees you incurred, among other monetary damages.ISPs won’t throttle everyone - it can depend on lots of factors, including what your online activity looks like. How Can a Lawsuit Help Me?īy filing a lawsuit, you may be able to prevent your cell phone provider from throttling your “unlimited” data and misleading other customers about the company’s service. At this time, they are not reviewing potential lawsuits on behalf of AT&T customers due to the FTC’s lawsuit however, individuals with any other cell phone provider that advertised “unlimited” data may be able to take legal action. While AT&T and TracFone are the only companies that have faced lawsuits over their “unlimited” data throttling, a number of other wireless providers – such as Verizon, T-Mobile and Sprint – have been accused of similar practices.Īttorneys are investigating these allegations and would like to hear from anyone whose “unlimited” data was throttled. TracFone customers, for instance, can currently file a claim for compensation because the cell phone provider agreed to settle a similar lawsuit over data throttling. If AT&T agrees to a settlement, consumers can apply for a refund through the FTC’s website. ![]() The lawsuit seeks to stop AT&T from throttling “unlimited” data and to compensate AT&T customers who incurred these early contract termination fees.īecause the FTC lawsuit against AT&T is still pending, AT&T customers will have to wait until the case has been resolved to see if they could collect compensation for the cell phone provider’s alleged false advertising. Furthermore, some customers incurred hundreds of dollars worth of early contract termination fees when they canceled their accounts after discovering the throttling. The FTC alleges that hundreds of thousands of customers complained that AT&T failed to honor its “unlimited” data warranties. The lawsuit alleges that, in some cases, users had their Internet speeds reduced by 80 to 95 percent, which often rendered customers’ devices useless for days or weeks until their billing cycles started over. The FTC, however, has said that throttling may be illegal when “it’s done in a way that is deceptive or unfair” and, in October 2014, sued AT&T over concerns that the company may have deceived customers about its “unlimited” data plans.Īccording to the lawsuit, AT&T failed to adequately disclose that customers’ “unlimited” data plans would be throttled after they used more than 3 to 5GB of data per billing cycle, depending on the type of smart phone they had. In most cases, data throttling is not illegal. You may be able to take part in a class action lawsuit against your wireless provider to prevent the company from throttling your data and to recover financial compensation. As a result, these customers claim that their wireless plans aren’t truly “unlimited.” My “Unlimited” Data Was Throttled. Smart phone users have complained that a number of cell phone providers are throttling their data by slowing down their Internet speeds to inoperable levels after they use a certain amount of gigabytes (GB) in a billing period. ![]() ![]() Attorneys are investigating claims that several cell phone providers are misleading consumers about their “unlimited” data plans.
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